Join Our Team
Looking for an exciting career opportunity? Consider joining our Phillips Place community!
Our retailers and restaurants are now hiring.
This list will be updated regularly to show current, open positions around the center.
Please contact individual retailers directly to apply.
Careers
Veronica Beard - Full-Time Sales Supervisor
THE ROLE:
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager.
RESPONSIBILITIES:
Sales Leadership:
- Assumes Manager’s role in supervising staff in absence of Store Manager and Assistant Manager
- Strives for sales excellence and results
- Ensures selling standards are met
- Works with customers and models excellent customer service and clienteling skills
- Maximizes sales through strong floor supervision
Associate Development:
- Ensure associates are trained on product knowledge, selling skills and customer service and operations
- Provides information and feedback for Sales Associates
- Team sells with Sales Associates to contribute to the development of the selling team
Operational Excellence:
- Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
- Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
Store Standards:
- Helps execute floor-set and promotional directives
- Works as a member of the team to insure all store standards are met
- Understands, supports and complies with all company policies and procedures
Merchandising/Visual:
- Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
- Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Fashion/Styling:
- Represents the fashion and style of Veronica Beard
- Knowledge of current fashion trends and styles
- Appreciation and demonstration of an overall finished fashion look
- Comfortable with being on camera for social media purposes (both stills and video)
Physical Demands:
- Ability to operate computer/cash register
- Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
- Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
Work Environment:
- Ability to create a quality working environment that will encourage others to develop and excel
- Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
REQUIREMENTS:
- Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field)
- Ability to work flexible schedule including nights and weekends
- Strong verbal and communication skills
- Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness
- Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Interested applicants, please email résumés to julie.arcara@veronicabeard.com.
Veronica Beard - Part Time Stock Associate
THE ROLE:
The Support & Stock Associate is responsible for supporting the selling process and the basic operations of the store, by contributing to the customers’ exceptional shopping experience through greeting, stock, care, fitting room control, process basic transactions promptly and accurately, and ensuring the backroom is organized and running in an effective, productive and safe manner.
RESPONSIBILITIES:
- Welcomes customers and sets the tone for a friendly, professional shopping experience
- Assists in running the fitting room and “go backs”
- Handles customers sales transactions promptly and efficiently
- Maintains a clean and visually appealing cash wrap area at all times (i.e. display cases, earring fixtures, clutter free, etc.)
- Produces work that is thorough, accurate and neat
- Maintains the backroom in an orderly and efficient manner; ensures freight is processes in a timely and efficient manner
- Ensures merchandise is delivered to the sales floor in a timely manner, fills in merchandise on the sales floor from the back room as well as a fitting room area
- Controls inventory and shrink losses according to company standards
Merchandising/Housekeeping:
- Maintains displays, fills in merchandise on sales floor
- Assists in maintaining cleanliness of the wrap desk area
- Processes merchandise shipments
- Straightens, cleans and helps maintain the store and backroom areas
Miscellaneous:
- Understands and follows all company policies and procedures
- Adheres to company guidelines of dependability, including attendance and requirements
- Maintains a professional appearance whenever on the shop floor
- Completes other duties assigned by store management
- Attends Store Meetings
- Comfortable with being on camera for social media purposes (both stills and video)
Other Skills and Abilities:
- Good verbal and communication skills
- Good observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc
- Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Physical Demands:
- Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
- Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
- Reaching above or below shoulder level
Work Environment:
- Maintains a friendly, positive, and professional behavior/conduct at all times
- Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals
REQUIREMENTS:
- Retail experience preferred
- Ability to work flexible schedule including nights and weekends
- High School education or equivalent
La Vie Style House - Part Time Sales Associate
La Vie Style House is currently seeking a Part Time Sales Associate to join its Phillips Place store in Charlotte, North Carolina.
About the Brand
Lindsey McClain and Jamie Coulter met in a Pilates class in Dallas, and after bonding over their collective fashion industry expertise and love of vintage clothing, founded La Vie Style House in 2013. Where vintage-inspired fashion meets modern and bold design. La Vie Style House specializes in one-size-fits-most luxury caftans, wraps, shirts, dusters. In-house designed and styled, La Vie Style House’s modern dresses and fashion head accessories are the versatile statement pieces your closet is missing. We have curated magical pieces that will easily transition from lounging at the pool by day to partying by night. If, your look is chic and effortless…you have come to the right place!
The Job
This is a part time on-site role for a Sales Associate at La Vie Style House in Phillips Place. The Sales Associate will be responsible for assisting customers, providing excellent customer service, clienteling, and driving sales. They will also participate in visual merchandising, inventory management, and some store operations. The ideal candidate should possess a friendly, energetic, confident personality, and a strong work ethic – must value working in a team oriented and fast-paced environment. Qualified candidates should be driven and sales goal-oriented, and most importantly they should value the importance of building and maintaining client relationships. Lastly, interested candidates should have a strong sense of style and ample knowledge of the brand.
Position Requirements
- Excellent customer service and interpersonal skills.
- Strong client relationships/book.
- Knowledge and passion for fashion and current trends.
- Ability to work well in a team as well as independently.
- Attention to detail and ability to multitask with great time management skills.
- Minimum 1-2 years of luxury sales or related experience
- Previous retail or sales experience is a plus.
- Familiarity with luxury fashion brands and products.
- High school diploma or equivalent
- Bachelor’s degree preferred.
- Must have excellent written and verbal communication skills.
- A flexible schedule with the availability to work on Saturdays and Sundays. And some holidays.
- Must be able to lift, carry objects weighing up to 15 pounds.
Pay
- Competitive hourly compensation and sales commission will be provided.
- A generous employee discount and wardrobe will be provided, too,
Please send resume to: Edwardo@laviestylehouse.com
rag & bone - Part Time Sales Specialist
From their origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future
The Role
The Sales Specialist ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping with creating and maintaining a selling focus in the store, supports company and management initiatives while ensuring adherence to policies and procedures as outlined by the organization.Please note, Sales Specialists are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees.
What You’ll Do
- Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling
- Meet store and metric goals
- Emulate the brand aesthetic and embody and strong sense of fashion
- Ensure brand mission is brought to life and introduced to everyone that walks into our store
- Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
- Maintain a knowledge and understanding of all policies and procedures
- Assist with inventory and stock management
- Accurately process Point of Sale transactions
- Consistently act within the core values of rag & bone
- Identify opportunities to support the team in delivering best in class customer service
- Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere
Rules we live by | Rules you live by
- The Customer Rules – Prior work experience in a client centric, sales environment
- Be a Good Human – Be original, be authentic
- Have No Fear – Innovate, solve problems
- Own Every Decision – Work together, get results
- Quality Matters – Be disciplined, be competitive
- Make S**t Happen
Availability Requirements
The Sales Specialist role is part-time and requires 24-30 hours per week. A minimum of 3-day availability, must be provided.
Benefits
- Clothing Allowance
- Generous Employee Discount
- Commission Eligible
rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
J.McLaughlin - Sales Associate
Why J.McLaughlin?
J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town’s color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement.
Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community. The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs.
Overview
J.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has the reputation for being “local and loyal”, building meaningful relationships within the each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop.
We are looking for a highly motivated, results driven Sales Associate for our retail store, with a passion for classic American Sportswear and the ability to achieve goals and objectives while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. As brand ambassadors, Sales Associates are the experts in taking care of clients, selling, and creating a unique shopping experience with new and existing customers.
Essential Functions:
- Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities
- Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communities
- Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client
- Utilize clienteling tools and outreach techniques to inform customers of upcoming events and when new product arrives
Additional Job Responsibilities
- Support the store manager with operations by completing daily tasks and maintaining areas of responsibility
- Help create and maintain a culture of kindness that is client and team focused
- Maintain knowledge on current merchandise, pricing, and promotions to communicate to clients
- Utilize selling techniques to help overcome objectives and close a sale
- Understand sales plans, key metrics, and how they contribute to the store’s overall success
- Participate and take an active role in store events and trunk shows, continuing to build a reputation of being a local and loyal retailer
- Effectively use the POS system to collect accurate information and provide exemplary customer service
- Plan and prioritize daily tasks and ensure the customer is the top priority
- Assist the manager with merchandising the sales floor and replenishment while adhering to visual standards
- Answer customer questions, inquiries, and concerns to resolve customer issues in a timely manner
- Effectively communicate with customers, supervisors, peers, and other stores teams
- Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships
- Assist in the execution all direction from Retail Operations and the Corporate Office
- Maintain a clean and organized sales floor, stock room, and common areas to ensure a welcoming environment
- Understand and adhere to company policies and procedures and standards of professionalism
- Assist with opening and closing procedures and perform other key holder duties in the absence of management.
- Lead by example and maintain the highest level of integrity at all times
Skills & Requirements
- High School Diploma or GED required
- Previous retail or customer service experience preferred
- Team player with strong communication and interpersonal skills
- Proven track record achieving sales goals and takes accountability for results
- Positive and self-motivated to win every customer
- Consistently demonstrate accountability, reliability, and professionalism
- High energy and results driven
- Adapts positively to change and has strong problem-solving skills
- Ability to multi-task, while keeping the customer the top priority
- Able to work various shifts, including weekends and holidays
- Comfortable standing for long periods of time; must be able to lift up to 30 pounds
Equal Opportunity
J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.